lmtax
Level 3
12-07-2019
02:42 AM
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AutoFill feature has been working flawlessly since the beginning of tax season. After last update, we noticed it does not auto populate anymore after EIN is entered. This feature is vital to us since we have a lot of clients. Please help.
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IRonMaN
Level 15
12-07-2019
02:42 AM
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One client? All clients? Some EINs? All EINs? Does rebooting help? I know the auto fill feature can be a fickle creature and has from time to time not done the job as expected.
Slava Ukraini!
lmtax
Level 3
12-07-2019
02:42 AM
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All Clients. All EINs. We rebooted the Admin, the Server, and all the Workstations. But still not working.
Level 15
12-07-2019
02:42 AM
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Maybe a dumb question......You checked that the AutoFill box at the top of the EIN/Payer Database window is still checked?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
lmtax
Level 3
12-07-2019
02:42 AM
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Options -> Employer/Payer Database tab is checked.
Options -> General -> Data Entry -> Use AutoFill is also checked.
Options -> General -> Data Entry -> Use AutoFill is also checked.
Irish
Level 1
03-23-2021
10:25 AM
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all clients
Irish
Level 1
03-23-2021
10:25 AM
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okay
Irish
Level 1
03-23-2021
10:26 AM
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ientsal