yanezam
Level 2
03-22-2021
01:28 PM
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ProSeries has made huge-mistakes over the years!!!! This year when ever I removed a dependant it would miscalculate the amount of the recovery rebate. I only notice this after a few clients mentioned a change in their refunds. Did anyone experience the same issue? I have complained almost every years on errors-Proseries makes and every year no accountability is accepted on Proseries part i'm tired of have to explain to my clients errors on the part of the program. We pay big money and expect Proseries to give a product with no defect and that's not what we are getting. What has been your experience?