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Thank you! I was able to access my old computer and print...
lalexander
Level 2
12-06-2019
11:08 PM
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Just-Lisa-Now-
Level 15
12-06-2019
11:08 PM
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Is it a new install or the same program/computer you used back when you prepared the 2017 returns?
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lalexander
Level 2
12-06-2019
11:08 PM
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Actually, I did replace my computer. It is not a new install.
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lalexander
Level 2
12-06-2019
11:08 PM
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Thank you! I was able to access my old computer and print it out.
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Just-Lisa-Now-
Level 15
12-06-2019
11:08 PM
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If its a new computer, it had to be a new install on the new computer and the PPR audit report wouldn't show up.
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AshleyatIntuit
Employee
12-06-2019
11:08 PM
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Audit reports and PPR balances are specific to the install. If you reinstall or get a new machine that information guess with it. Customer service can assist for extreme situations
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