BostonTax
Level 1
12-06-2019
11:08 PM
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i keep getting the same message to verify that i have a current license before i can file the 2017 return. First the system was spitting out errors and not it goes to the page where i have a current license for 2018 and nothing else happens. This has been extremely frustrating and i have spent weeks trying hoping that they will fix the issue. Wait time in over 1 hour on the phone and i get disconnected.
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Level 15
12-06-2019
11:08 PM
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Open the 2017 program Top menu bar > Tools > License Product
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 15
12-06-2019
11:08 PM
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Make sure you update the 2017 program as well, or you wont be able to Efile.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪