BostonTax
Level 1

i keep getting the same message to verify that i have a current license before i can file the 2017 return. First the system was spitting out errors and not it goes to the page where i have a current license for 2018 and nothing else happens.  This has been extremely frustrating and i have spent weeks trying hoping that they will fix the issue. Wait time in over 1 hour on the phone and i get disconnected. 

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Just-Lisa-Now-
Level 15
Level 15

Open the 2017 program  Top menu bar > Tools > License Product


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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Just-Lisa-Now-
Level 15
Level 15
Make sure you update the 2017 program as well, or you wont be able to Efile.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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