abby
Level 3

Anyone else having MAJOR problems with the software? It crashes multiple times a day, randomly hides client files, other files are inaccessible (some say unable to read data, some just won't open). I'm re-doing tax returns at an unprecedented rate. Sometimes Proseries tells me I'm in a foreign country, and while I'm enjoying my imaginary vacations in Italy, I've had enough. I've spent 6 days and a total of about 14 hours with tech support, tried every solution known to man. This is insane and unacceptable behavior for my $10,000 software. Someone has to have an answer.