sandy1
Level 1

After I work on a tax return I get the message:  PROSERIES HAS STOPPED WORKING

A PROBLEM CAUSED THE PROGRAM TO STOP WORKING CORRECTLY.  WINDOWS WILL CLOSE THE PROGRAM AND NOTIFY YOU IF A SOLUTIONIS AVAILABLE.

This happens after I have worked on a return and I'm ready to print it.  It prints the first page then I get this letter.  This happens  on 3 to 4 returns a day.  I go back into Proseries and it is fine for a couple of returns. 

I've restarted the computer and updated the program and still get this error.

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