snowshoe
Level 2

This is what I was asking about yesterday.  For me it is returns that I filed (& show within proseries) that were accepted.  Clients still haven't gotten refund & most are not showing any info in Wheres My Refund- as if info is incorrect or doesnt exist.  I thought they were all high refund clients and thought that they were just taking longer due to EITC or CTC, etc.  I also have a single guy (long time client)- no kids with a $3,000 refund in the same boat.  NO INFO on IRS site.

Since this seems to be a common deal- I'd love to see Proseries respond & let us know if there is a known issue or what the best course of action would be.