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03-16-2021
04:28 PM
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Hi @Angie319 , could you try refreshing updates, and then reconverting to see if that resolves the issue?
- Click on the Windows Start button in the lower-right portion of the screen.
- In the Search field, type "Repair Updates".
- If you're refreshing updates for tax year 2018 or prior ProSeries, type "ProSeries Refresh Updates", instead.
- From the results, select the Tools - Repair Updates option (or ProSeries Refresh Updates) for the relevant tax year.
excerpt from https://proconnect.intuit.com/community/update-products/help/how-to-refresh-proseries-updates/00/514...