My apologies IRonMaN for my last comments.  I am frustrated from waiting 20-30 minutes to speak with an Intuit representative, only to discuss this issue for over 2 hours on 03/09/21 and over an hour discussion on 03/12/21.  I took my frustrations out on the wrong party and for that, I deeply apologize.  I know you were trying to help me.  My frustration is with Intuit and not with you.  I appreciate you trying to help me with this issue.

I am angry at Pro Series not caring about the problems their software caused for me and my clients.  They will only continue monitoring this issue to make future corrections but will do nothing about the problems that their software caused prior to them working on this issue.