I'm sorry for the frustration. We use a third party to handle printing to printer, and for TY20 we had to update to a supported version. That fixed some issues and seemed to introduce new ones.

With our release this Wednesday we are introducing 2 more work arounds as Global Print Options:

- Print to Adobe Reader

- Print Text as Image

If you already have Reader and don't mind the extra click, the Print to Adobe Reader might work for you.

If you just want to hit print in ProSeries, then Print Text as Image might work for you.  It has a little bit of performance overhead, but not nearly as much as the "Print as Image" option that's already there.