TaxGuyBill
Level 15

When you say "Federal XNP Code", I assume you mean you checked non-paid preparer?

I can think of a couple of options:

(1) Mark it as a paid preparer.

(2) Report the problem to Intuit by spending a couple of hours on hold, then frustratingly try to get the customer support agent to understand what you are talking about.  Then wait 3 weeks and call Intuit back because it wasn't fixed (again, wait a couple of hours on hold) and need to reexplain and convince the customer support agent about the problem because there is no record of this problem.  Wait another 3 weeks and call Intuit back because it wasn't fixed (yet again, wait a couple of hours on hold).  This time, after you make the customer support again understand the problem, they say "yes, I see that is reported, but there is no indication of when it will be fixed" (which means it probably won't ever be fixed).  Then you just mark it as a paid preparer and e-file it to be done with it.

😂

 

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