bookeydeb
Level 1
02-18-2021
04:23 PM
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Tax Return Fails conversion for efile no errors on final review - ProSeries 2020
I have followed all the instructions to uninstall and reinstall - delete updates and reinstall updates - I have saved the client under another name - still no luck with efiling. I even took off the prompt for status update selection...
This is only happening with individual returns.
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Just-Lisa-Now-
Level 15
02-18-2021
04:44 PM
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Double check that you marked the box in the firm/preparer information that says PTIN Verified...I feel like I saw something about this.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
bookeydeb
Level 1
02-19-2021
05:56 AM
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Thank you! That appears to have worked!