jryanandco
Level 1
‎12-06-2019 10:21 PM

I have an unlimited 1040 license for efiling & printing Form(s) 1040.  I have been

submitting returns this way for the past week.  This afternoon, when I attempt

to efile and/or print 1040's, I was notified that I must pay $37 per return.  What

happened?

0 Cheers
Just-Lisa-Now-
Level 15
Level 15
‎12-06-2019 10:21 PM

To menu bar Tools> License Products   see if that jogs its memory that you have unlimited.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

abctax55
Level 15
‎12-06-2019 10:21 PM

Try re-licensing...I've heard that solves a lot of issues with PS.

(or wait for Daniel's answer 🙂

HumanKind... Be Both
0 Cheers
Accountant-Man
Level 13
‎12-06-2019 10:21 PM

You have to call them. It sounds like you have pay per return.

This is a user forum, not PS help.

** I'm still a champion... of the world! Even without The Lounge.
0 Cheers
itonewbie
Level 15
‎12-06-2019 10:21 PM
The truth always hurts...
---------------------------------------------------------------------------------
Still an AllStar
0 Cheers