I saw a new clients papers from last year, he paid the 59.99 plus a 39.99 service bureau fee (whatever that is) and a couple other little tacked on junk fees to get his refund up front like that....and then I found his $1296 state refund check that the preparer printed him and he forgot to deposit, it was still in his 2017 folder!!!  Seriously!

Hope Civista bank has a way that he can get a replacement.