program should not be deducting box 5 from box 1 in 2018. I have had two 1098-Ts, and one was done correctly, and one was done wrong from university. (I have the statements from university) You don't have to override to correct this. When filling out the 1098-T scroll down to reconciliation of  box 1 line B, and put in amount in box 5. Then go to student info worksheet part V, line 3, and then enter amounts actually paid. You should get the correct credit without having to override. This year is going to be difficult to do education credits right