jcwincometax
Level 3
02-13-2021
06:35 PM
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I'm adjusting to the program updates in Pro Series 2020.
When I try to electronically file a return, I get the following message:
"You don't have sufficient funds to authorize these returns. Click "Authorize" to add funds to your account"
Did I miss something? I have no idea what this means? I don't understand this message, I've always purchased a package large enough to include filing all the returns I expect to prepare.
Also, do I need to request an electronic signature from the client before I'm able to file on their behalf?
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