Have you ever uploaded your EFIN application summary showing the new address to Intuit so they can update your account? Thats where Intuit is supposed to pull your firm information from.
See if this helps at all.
https://proconnect.intuit.com/community/license-information/help/register-your-efin-with-intuit-befo...
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
