@IntuitBettyJo - Let me know if you need engineering assistance.

I can jump into a conference call or zoom today or tomorrow.  The vast majority of people are able to update, but we have seen several issues.

- ISPs / Firewalls like Comcast/Xfinity suddenly deciding they don't like the Proseries.com domain

- Machines getting into an Update Error 18 or Update Error 22 state. 

- Anti-virus programs quarantining us

The [installationDirectory]/appData/updateLog.txt file should point us at the right direction.