Intuit support absolutely suck on helping with Intuit link.

I tried 3 different reps over 2 1/2 hours today, and they are clueless.

Is there an email for support?? I need to talk to them. My questions are:

1. Previous years link show as "accepted". Is there any way to see if the new request for tax docs has been sent, or is pending in the link base where clients are listed? 
2. How do I get an updated status on all clients that I re-invited today, for 2020 taxes - other than seeing when they download docs.
3. Also when I first sent the link last year, I received an email when the client accepted it. Nothing on the repeat sends this year? 

Thanks for any help

3 hours in, and Intuit support completely useless

Thanks Nolan