Taxes-by-Rocky
Level 7
01-14-2021
05:26 PM
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For what it's worth, the correction that we undertook above had an immediate and noticeable impact with respect to this FAM problem. And, after previously dealing with the problem for almost a year, we have not had the problem since. We believe that the client file was 'disconnecting' from the program and, when it did, all was lost. My best guess....