KMACK
Level 4
01-11-2021
12:56 PM
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I just purchased Quick Employer Forms. However, when I try to access it, I keep getting sent to a screen asking me to purchase it again. How do I access the program I already paid for?
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sjrcpa
Level 15
01-11-2021
12:59 PM
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Do you perhaps have more than one account with Intuit?
I did. 3 days and 3 calls to support later and they finally got it fixed.
I think you have to call.
The more I know, the more I don't know.
KMACK
Level 4
01-11-2021
04:14 PM
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Okay. Thank you.
IRonMaN
Level 15
01-11-2021
04:28 PM
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Interesting solution 😀
Slava Ukraini!
qbteachmt
Level 15
01-12-2021
12:56 PM
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See this topic:
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Don't yell at us; we're volunteers