Be patient. Intuit is slow to post, but my experience is that they do get there. Allow a minimum of 4 weeks before getting concerned. 

I see that my course from 12/16 is recorded, but the one from 12/17 is not. It will get there. 

They do have this posted:

For information regarding refund, complaint resolution and program cancellation policies, please contact us at pcgtraining_at_intuit.com (This is an e=mail replace _at_ with @ and you will have it)