For erinandkendra: If you haven't already done so, in ProSeries go to:  Tools > Options > General > File Save. Click the box for Save to Automatic Recovery file every. Then set the interval number to 1 or 2 minutes. That way you will never lose more than 1 or 2 minutes worth of work.

I spent 74 minutes on the phone with Tech Support this morning. My desktop machines (32-bit) are still botched up (crashing and can't print), but my 64-bit laptop hasn't crashed or failed to print even one time. I'm using my laptop here at the office until things return to normal.