Is anyone else having problems with Proseries Professional not authorizing returns. I have 15 business returns in my package and I've had to call the last week to authorize any returns even though it shows I have 3 returns left. The agents are foreign and keep telling me that 990 are not business returns even though it lists them on the proseries website. I finally just paid to save the hour plus wait on the phone and my credit card was charged but they still won't authorize and the balance shows zero. Unbelievable how bad the customer service is during a deadline. Definitely not worth the extra stress! I hate being charged again for something i already paid for.