cobyrne
Level 1
07-13-2020
12:38 PM
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Just-Lisa-Now-
Level 15
07-13-2020
12:44 PM
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Doesn't anyone read the yellow banner alerts anymore? Top menu bar of the program Information > View Alerts
Intuit gave instructions for this in the program and still roughly 3-6 people per day are asking about it in here.
You need to REFRESH Updates using one of these 2 methods.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Bill M
Level 2
07-13-2020
04:26 PM
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Thanks Lisa.
support is not there anymore might switch to drake, I used it before, they answer the phone, intuit can’t even do a chat anymore.
Just-Lisa-Now-
Level 15
07-13-2020
04:28 PM
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What do you need support for? This is a known issue, was alerted for in the program and has a fix.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
GGTheman
Level 2
07-13-2020
04:57 PM
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I updated the installed products and just now did the refresh updates. got another error message and still won't efile! Will exit program and try to refresh again!