I have tried shutting down the computer and restarting, as well as shutting down ProSeries a couple of times too.  And yes, if I check that box to show the PDF, nothing happens at all. 

Thank you for trouble shooting with me - at least it's great to have this forum and all of you out there.  I am afraid I will just have to wait until ProSeries is open tomorrow.  I am surprised they are not open, given that it is only a few days before the end of tax season - even if a super late end to the season. 

It is especially hard to have any technical glitches at the very end!