Is there another way for me to know why a return is rejected. When I click on the Return Rejected link in ProSeries, it crashes and brings up a ProSeries - 2019 has stopped working window. Has anyone else had this issue, and more importantly, does anyone know of another way to figure out what the rejection reason is?

I have restarted ProSeries. Restarted my computer. Clicked on the Submission ID link instead of the Return Rejected link, but still, I get the same results. I have also tried reinstalling ProSeries, but I am having the same issue.

Please help.