icountant
Level 2
12-06-2019
08:50 PM
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While in client invoice, print is not working. Any thoughts about this issue?
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Employee
12-06-2019
08:50 PM
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Do you get any errors, does anything else print? Can you provide some additional details to help
Level 15
12-06-2019
08:50 PM
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What do you mean "in client invoice" ? Once you've entered the fees in the Client Billing, go to your Print Screen and chose to Print Invoice
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
icountant
Level 2
12-06-2019
08:50 PM
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No error message, it just does nothing. Not even in the print que. From the top tool bar I select "Invoice" which is in between Letter and Where do I enter. The print button does not do anything
Level 15
12-06-2019
08:50 PM
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I'll be honest, Ive never even noticed that Invoice button on the toolbar! But I just tried it, the invoice opened and I clicked the Print button at the top and it printed to my printer as well.
You may want to check your print options (while in Homebase, not a client file) and verify that you have the correct printer chosen for printing invoices and letters.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
You may want to check your print options (while in Homebase, not a client file) and verify that you have the correct printer chosen for printing invoices and letters.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
icountant
Level 2
12-06-2019
08:50 PM
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Thank you very much Lisa
Level 15
12-06-2019
08:50 PM
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I clicked Invoice right in this screen and it printed out on my printer. Be sure you don't have it check to Print to PDF at the top.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15
12-06-2019
08:50 PM
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Does rebooting your computer help at all?
Slava Ukraini!
IRonMaN
Level 15
12-06-2019
08:50 PM
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"Any thoughts about this issue?"
I think I would take the day off and relax and not worry about it or any other issues. Then after your head is cleared, maybe come back and give some details so someone can provide you with a helpful answer.
Slava Ukraini!
I think I would take the day off and relax and not worry about it or any other issues. Then after your head is cleared, maybe come back and give some details so someone can provide you with a helpful answer.
Slava Ukraini!
icountant
Level 2
12-06-2019
08:50 PM
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I am glad you are able to take the day off...... I can't, this is my lively hood.....
Try going to "Invoice" and printing, see what happens. Smart ass
Try going to "Invoice" and printing, see what happens. Smart ass
IRonMaN
Level 15
12-06-2019
08:50 PM
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As I always say, I would rather be a smart ass than a dumb ass ------------- but maybe that's just me.
Slava Ukraini!
Slava Ukraini!
Level 15
12-06-2019
08:51 PM
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hey, that's what I always tell people too!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪