I am IT for an accounting firm in San Diego, and after exhausting EVERY possible tip given by Intuit and a few tricks of my own, I can attest that the problem will ONLY be thoroughly and permanently resolved when Intuit fixes an internal programming glitch.

EVERYTHING ELSE IS JUST A BANDAID.

A guess is the problem lies in the Software technology  they are using to display the dashboard. Java? Flash? The fact that they are relying on an outdated Internet Explorer is a big red flag that they are not using modern and evolving programming techniques in their builds.  

BTW It is affecting Lacerte AND Proseries 19.

Exact same reappearing and disappearing info in Esig Dashboard