barrysafeer
Level 3

2020 Proseries Professional version billing came out today.  5.2% increase over 2019!!  Every year for the last 3 years that I have had this level, they have increased the bill by 5.2% each year.  Does Proseries have any idea what the inflation rate?  Cost of living increases?  They are no where close to 5%!!!  And this year with all of the Covid-19 problems, you would think they would give us a break.

I tried to call them last year and complain and I couldn't get anyone here in the USA on the phone.  Everyone was overseas and they didn't understand what cost of living meant to tell them that the annual increase is ridiculous.  

Any one have any suggestions on someone in the USA to call?  I would rather not switch to another program but this is getting way too expensive vs other software.