I have helped two (ex)clients file through the IRS website. They are both not working and their husbands collect social security. The problem with the system is they are required to have an email address. Both clients needed me to create email accounts so that we could file.

This would be much easier if ProSeries would step up and help us help our community. I am actually finishing up a return from someone with just enough investment income to be required to file in the state of Illinois. She does not get a Federal refund so I came here looking to see if anyone has gotten creative. Maybe create a $1 refund to get the bank information to the IRS?