My accountant is having this issue with my TurboTax Online file downloaded .tax2019.  They have verified they use the correct year and their office reboots their computers on a nightly basis.  Intuit tech support has been no help for me so turning to the community.

The only other bit of info I have is that the accountant said the last time she experienced this error is because the user password protected the file.  I did not password protect the file and my accountant even downloaded the file herself from TurboTax Online (she had my login credentials) and got the same error.

I am not using the free version of TurboTax Online but the paid version.  I have no clue what is going wrong and neither does my accountant.  Any advice?