marescarlo
Level 1
04-20-2020
07:26 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I am wanting to find out an override I did on a tax return, but cant remember the override done previously ? how can I find it to cancel the override ?
[personal information removed]
Labels
Employee
04-20-2020
08:07 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Please remove your Customer Number as this is a peer to peer support channel, and other users do not need your Customer number. When in the client click on REVIEW and on the diaglog box, uncheck everything but overrides, and that should then allow you to run review on that return to locate overrides.
Level 15
04-20-2020
08:36 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I know last years software would continue to give me override messages even after I had canceled any overrrides...so if youve gone through Review and still cant find any, its possibly a false message.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪