Reached out to Customer Service.  3rd call.  Told I need to talk to Accounting which has different hours than Customer Service.  I will make a 4th call another day.  Very frustrating and frankly wrong on Intuit's part.  Just my opinion!  By now, someone at Intuit should know who I am and might actually try to call me; such a novel idea from someone who has used ProSeries since 1994.