Today when I tried e-signature it appeared to process, but then ended on a white screen...I tried all my best efforts and the I received the message cannot find URl...I called support and they had me go to ProWin19, 32bit folder and label it old, then run proseries installation.  It did not take long.  It reinstalled the 32 bit folder.   Afterward, e-signature worked...hopefully for the rest of the season.  Hope this helps someone else.