It did solve the problem once I moved to the Windows 10 server. Now I don't want to be a pain but it would have helped if Intuit made it very clear that ONLY a Windows 10 unit would/could act as both a server and backup. 

I understand change and agree that Intuit needed to upgrade the program but their help and support was/is bad. If it was not for my personal amazing tech support person I have no idea where I would be.

Like so many others I will be seriously taking a look at other software options after the season.