@Inform me 

"Or perhaps, watch me process a return."

This is a peer user community; it is not Intuit Support or Intuit Customer Service. No one is going to watch you process a return. You can use Intuit's resources and the Web, to learn, though. In addition, keep using the IRS resources. The program is no better than your understanding of tax regulations, for tax return preparation accuracy.

Google this in your web browser:

intuit proseries video tutorials