PhilG_CPA
Level 3
03-07-2020
11:02 AM
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I am trying to print a client return into SmartVault. I have all three versions checked on the print screen (Filing, Client, Preparer) and checked the boxes for Federal and State/City. In the printed versions, only the state return prints.
Possibly worth noting: when I have all three boxes checked (F,C,P), only the filing copy prints. I have to reprint and uncheck the filing copy box in order to get the client and preparer copies to print. In all cases, no federal returns are produced.
Any ideas?
I drive a minivan.
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