lori3
Level 3

Called technical support. It was a communication issue between the specific computer and the network server. Flushing the DNS on the affected computer solved the issue. (Just in case someone else has the same problem) Here was the link they sent me to use. My error message read just a little differently, but the first step offered in the link corrected the issue.

https://proconnect.intuit.com/community/help-articles/help/sign-in-completion-failed-remote-name-cou...