I agree!  But.....

What can we do about it?

In my opinion, Intuit is totally disrespectful of professionals as their client.   Where I have seen them try to sugar coat their behavior and acknowledge us, I have always felt ignored and unappreciated and yet I spend most of my working hours using and or promoting their products which makes them money.

They are too busy viewing professionals as the competition and then ProSeries is their step-child package.

• Now that I am not working as much I am going to try to answer more questions in these forum and try to help other preparers