HudsonCPA
Level 2

When I start or resume ProSeries, on some of my workstations I have to go through a screen in which I have to click on specific images (to make sure I'm not a robot) and then ProSeries sends me a code that I have to enter.  This process will become burdensome in tax season if a preparer is logging on a workstation but I am not around to receive the code.  The code is sent to my email or cell phone.  If I am not around to open my email or check my cellphone, the preparer won't be able to work.  Preparers in our office often will work will when I am not in the office.  Is there a work around to this process?  If not, can ProSeries turn off the process?

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