I am having the same problems.  When I call Proseries says nobody else is having problems 

I'm really thinking it might be time after tax season to look at a new tax program.

I am also having problem printing electronic filing report.  I am really discourage right now.

I was on the phone yesterday with Proseries.  The tech was really nice but she was the middle man while a computer tech was telling her what to do.

Proseries needs to be dealing with Professionals who is paying the big bucks instead of worrying about selling the individual program to the average joe.