Pizagno
Level 2

Solution:

Last fall I had downloaded Pro form last year's program. The I changed my mind and asked to switch over to Basic.

Even when I kept re-downloading Basic from MY Account - the problem of being blocked by ' return Authorization ' continued.

 

ONLY WHEN I USED CONTROL PANEL ON MY STAND ALONE COMPUTER TO REMOVE ALL TRACES OF PRO - AND THEN DOWNLOADED BASIC - DID THINGS WORK ! I am ok now... taking a drink of Jack Daniels

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