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We too have had several clients receive these letters and here is what i discovered. Most are due to the IRS recalculating the penalty. When reviewing the Info worksheet for the client Part VIII "Direct Deposit & Refund Disbursement Options" has "No bank selected" for "Selected Processor"
If you select for electronic funds withdrawal for the balance due then you cannot have direct deposit also.
I found and i quote "The IRS generally stopped issuing paper refund checks to individual taxpayers after Sept. 30, 2025. " This was due to "The Executive Order 14247: Modernizing Payments To and From America's Bank Account" The IRS is moving to all electronic payments to and from them.
Most clients are receiving a second letter that gives details on the change. We are advising clients to wait and let the IRS mail them a check because most elderly clients anyway have too much trouble with technology to set up an account.