Due to technical calculation error on the software (Proseries) side not calculating the limited interest of the mortgage loan of that greater than $750K, the deduction was submitted incorrectly; now I have to reach out to the client to explain this. Unfortunately for me, this is going back to 2023 & 2024.  Would you as the preparer pay the penalties associated with the error? What are your thoughts and approach on the matter.

*We pay the highest software system, they continuously push other products through the system, yet, we have to catch these errors ourselves. Why can't the system direct us to the worksheet the moment we enter the balance greater than $750K?