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Trying to file amended 1040X for 2024. Won't permit. Getting error message 689-01 incorrect signature date. Have tried enabling efile error box. Still no filing. Anyone have the answer, please. Intuit is useless.
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You know that box we have to enter a PIN date in when we EFile (when the client signs the 8879), if youre doing an amended from a prior year, its still got the old date in it, you have to go put the current date in.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Thank you but the date was changed to reflect the new filing date.
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NO
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Then I dont know what to tell you, thats what the error means.
Is it a fed and state amended, did the date get changed on both returns?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Date got changed on both returns. Intuit accepted the State but it hasn't been processed.
Intuit is useless when it comes to this situation since it hasn't been corrected for 4 years.
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Hi @cpapuck17 If this is still a concern we would recommend reaching out to ProSeries Support. They would be able to take a look at this with you.
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