cpapuck17
Level 1

Trying to file amended 1040X for 2024.  Won't permit. Getting error message 689-01 incorrect signature date.  Have tried enabling efile error box.  Still no filing.  Anyone have the answer, please.  Intuit is useless.

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ljr
Level 9

can you leave the date blank? or does that create another error?

Just-Lisa-Now-
Level 15
Level 15

You know that box we have to enter a PIN date in when we EFile (when the client signs the 8879), if youre doing an amended from a prior year, its still got the old date in it, you have to go put the current date in.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
cpapuck17
Level 1

Thank you but the date was changed to reflect the new filing date.

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cpapuck17
Level 1

NO

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Just-Lisa-Now-
Level 15
Level 15

Then I dont know what to tell you, thats what the error means.

Is it a fed and state amended, did the date get changed on both returns?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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cpapuck17
Level 1

Date got changed on both returns.  Intuit accepted the State but it hasn't been processed.

Intuit is useless when it comes to this situation since it hasn't been corrected for 4 years.

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Kathi_at_Intuit
Moderator
Moderator

Hi @cpapuck17 If this is still a concern we would recommend reaching out to ProSeries Support. They would be able to take a look at this with you. 

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