My firm is having the same issues too. ProSeries 2025 is slow to open just like 2024 was until about a month ago, have to always start with Tools - Connected Customer update which sometimes fixes it, but the last two days I've had to follow up with a Repair Update.

These issues have been a daily occurrence since I started looking over the software last week, and is only exacerbated now that tax season has started. I too am using this in Rightworks, I don't seem to have a problem with the stand alone version I installed directly on my desktop.

We have 10 users, all reporting the same issues.

While I appreciate the suggestion to call ProSeries support, what they followed up with is also true. They will blame Rightworks and Rightworks will blame ProSeries. I do not see the point in spending an hour or more on the phone when the first level of tech support won't be able to do anything.

Please Intuit, fix your software. Work with Rightworks to ensure it's right. Most importantly, test this stuff yourself.