- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hello
There was an efile status website where you could check is a return that was efiled had been accpeted.
The link I bookmarked to that website is no longer working. Can anyone provide the new link or is the website gone for good?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Your software will tell you if its been accepted or not, if youre looking for processing updates, the only place I know of is the IRS Where's My Refund website.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
ok
i was aksing about the site in the image
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
the same answer regardless
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I don't know what that link is, Ive never used/seen it before.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hi @thetaxdoctor If you are a ProSeries user, you are able to check the status of a return in MyAccount:
- Go to MyAccount.
- Log in.
- On the left expand e-File center.
- Select e-File status.
- Fill in the appropriate information, we recommend picking All for *eFile Status.
**Click "Mark as Best Answer " to mark the post that answers your question.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
thats what I always saw before and now I don't see it
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
@Kathi_at_Intuit We think he is a ProConnect user.
The more I know the more I don’t know.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
this is what I see, I have the ProSeries program
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hi @thetaxdoctor Thanks for confirming you are a ProSeries user. There are two things that we can think of that would cause this:
1. The wrong login for the MyAccount site is being used.
2. Do not have the right permissions and the Primary Admin or Admin user could log in and update this.
If you need further assistance with this we would call ProSeries Support.
**Click "Mark as Best Answer " to mark the post that answers your question.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
we reached to Intuit and they section is gone and that is a disappointment as it makes it hard to see if a return was filed out not. A specific situation happened when a compauter crashed and this was the site we used to confirm if returns were filed or not.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I followed @Kathi_at_Intuit instructions and it works fine for me... I never used it before and IMO it's a pretty cumbersome process.... much easier to update acknowledgement status in the efile center
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hi @thetaxdoctor Thanks for the update. We checked on this and as @Skylane said the feature is still there. We think that your permissions for the site might be causing what you are seeing. We would have the Primary Admin for the firm sign in to MyAccount and check what your role is.
**Click "Mark as Best Answer " to mark the post that answers your question.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Ya I had someone else log in and they were able to see the efile status webpage