Level 15
3 weeks ago
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Did you use the same product for 2024? Professional vs Basic? You chose Basic as your product in this post, but did you have Basic last year too? If you switched form Pro to Basic or vice versa the licensing doesnt seem to work for the prior year, you need to call into Support to get access.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪