tRYING TO OPEN TAX YEAR 2024 CLIENTS TO TRANSFER. RECEIVE A MESSAGE UNABLE TO READ DATA, ERRO CODE 10265. i CLOSE THE PROGRAM AND STARTED AGAIN AND RECEIVE THE SAME MESSAGE,
INSTALL PRO SERIES TOOL HUD TO FIX THE ERROR, SAME RESULTS.
Hi @jimmy butts Great to see you in the community and thanks for posting about the read data error. Have you reached out to ProSeries Support yet? They would be best equipped to assist you with this.
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Precious technical support reinstall 2024 tax software and copy the old file. The reinstall fixed the error. Contact techs support for guidance. Very helpful, professional.
